Premium Product & Service

At Oakwoods we are passionate about wood floors and provide only the highest quality wood flooring together with a premium personal service provided by our wood flooring professionals.

These are central to everything that we do and form the basis of our core values –  we don’t just talk about great service, we live by it. We provide a customer service experience that is both exceptional and unique.

Truly a modern online business, Oakwoods Flooring has no call centres, no sales calls and no pushy sales staff focussed on their commission. So often internet sellers are branded as “box shifters” with little or no customer service but our goal is always to strive to exceed our client’s expectations.

Flooring Consultation Initiative

If you do know what you want then please go ahead and purchase online and one of the team will contact you to arrange a convenient day for delivery.

However if you need help finding the right floor then please request a personal appointment for a call back from a flooring consultant to help you choose the floor for your project and to offer free expert advice too. Including Evening & weekend Appointments!

With so much choice sometimes it can be hard to see the wood for the trees. The investment you make in a wooden floor is likely to be one that you live with for many years to come and we understand the importance of getting you the perfect wood floor for your home for you to enjoy it every day. When you request a consultation you are assigned a personal wood flooring consultant whose job it is to look after you every step of the way – to serve you, not to sell to you.

Expert Knowledge & Experience

Our professional flooring consultants are industry trained so if you do need help then please book an appointment with an expert who has wood flooring knowledge and experience and has actually fitted the flooring, used the underlays, adhesives, floor oils and other wood flooring accessories. We can offer and arrange a floor fitting and finishing service too, please let us know if you need this.

What flooring do Oakwoods provide

Oakwoods provide many species of wood flooring, most of our floors are manufactured in Europe from European Oak sustainably sourced & FSC certified.

Broadly there are three types of flooring:

  • Custom Wood Flooring – These floors are manufactured to order and many elements of the flooring can be customised upon order.
  • Tailor Made Flooring – Create your own unique floor to your style and specification for a truly tailor made wood floor.
  • Trending Wood Floors – Many of our popular wood floors are in stock in the UK for immediate dispatch and delivered within 48 hours and can even be delivered Next Day.

Product Sourcing Service

The Oakwoods website shows our most popular flooring collections but we have many more wooden floors available for immediate dispatch – We can even source the perfect wood floor for you so please use our product sourcing service so that we can provide a quote for an off the shelf or made to order product.

One stop flooring store

You can purchase everything you need for your project including matching door trims, architrave and skirting board. Some oak wood floors are suited to white skirting and architrave and these can be supplied in white MDF or white primed hardwood. With partnerships with multiple suppliers Oakwoods have carefully selected best of breed accessory products so that we provide only the very best underlays, adhesive, floor finishes and floor care products to go with your precious wood floor.

Family Business / Flooring Heritage

Oakwoods Flooring is a family owned business with a long heritage in the timber industry with the earliest ancestor dating back to Robert Dolling who appears as a Timber Merchant in the 1882 Timber Trades Directory.

The firm, R Dolling & Sons of Russell Sq, London WC1 “carried out a high class business particularly in quality hardwoods” and were engaged in the “supply of timber requirements and floorings” to the largest hotels, shops & institutions and prestigious residences of central London and the West End.

The business was founded on the principals of personal service with their “immediate and most careful attention to all enquiries no matter how large, small or complex the enquiry”. A “Representative would call at any time to discuss the requirements”

Much like the very same service still carried out today with the Oakwoods Flooring Consultation. If you need help please book your appointment today.